We were referred to this company by another plumber to have our pump replaced in our well. When I called for service the woman on the phone asked what size I needed. I didn't know so she said that she would have the plumber bring one of each size. When he got here he didn't have the correct size so called another plumber to bring the correct size. Both ended up staying so we were charged for 2 plumbers to do a 1 person job. And to top it off they never turned on our water in our barn when they were finished. My husband called about our bill and she took some of the charges for the 2nd plumber off but we still paid about $90 too much. If you don't want to be cheated out of money then I don't recommend this company.
I called Jim's to fix my furnace because it would not start. They came and got the furnace running and told me if I have any problems to call them back. The furnace quit 2 days later and I called Jim's again to get it working. I asked the lady who answered the phone if I would be charged for a second visit and she said no because it was for the same problem. Jim's got my furnace running again but also broke a piece off my kitchen counter. I was sent a bill the following week and was charged for both visits. I called them and asked why I got charged for 2 visits for the same problem. They told me they were not charging me for the repair on the furnace the send visit but for the consultation on a new furnace. After my furnace was fixed they worker tried to talk me into using them to upgrade my furnace and gave me a quote. I did not ask him to try and sell me a new furnace and most certainly was not aware that he was charging me for his sales pitch. I was very unhappy with the large bill and will never use Jim's again.
Top notch group. I have been using them for several years and have been more than happy with their service and charges. They have done simple fixes to fairly major repair/replacement of parts to my water system. Several times, they have done a simple fix to get me through another year or two before having to replace items. I had some similar work done to another property by another company and was charged 4 times as much for the same work. I would highly recommend.
Jim S Plumbing Heating Electrician is a US Electrician based in Henderson, New York. Jim S Plumbing Heating Electrician is located at NY-3, Henderson, NY 13650, USA.
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